ChequeMate Privacy Policy

When you use ChequeMate, we collect information necessary to provide and improve our services:

• Account information: Name, email address, phone number, and profile details

• Cheque data: Information about cheques you track, including cheque numbers, amounts, dates, payees/payers, status (issued or received), and cheque details

• Parties information: Names and details of parties (individuals or businesses) associated with your cheques

• Financial information: Transaction history, inflow and outflow data, and related financial information you input

• Photo data: Images of cheques you capture using the app's camera feature

• Device information: Device type, operating system, app version, and unique device identifiers

• Usage data: How you interact with the app, features you use (dashboard, search, etc.), and performance metrics

• Camera permissions: Access to your device camera for capturing cheque photos (only when you use this feature)

We use the information we collect to:

• Provide core ChequeMate services: Create, update, view, and delete cheque information; manage issued and received cheques

• Dashboard functionality: Display glanceable information including cheques due soon, financial inflow/outflow data, overdue cheque alerts, and recent activity

• Photo management: Store and display cheque photos you capture for reference and record-keeping

• Smart notifications: Deliver reminders about cheque due dates, overdue cheques, and important alerts

• Parties management: Maintain your list of parties (payees/payers) associated with cheques

• Search functionality: Enable you to search through your cheque records and parties

• Improve app functionality: Analyze usage patterns to enhance features and user experience

• Provide customer support: Respond to your inquiries, troubleshoot issues, and assist with app usage

• Ensure security: Detect and prevent fraud, unauthorized access, and other security threats

• Comply with legal obligations: Meet regulatory requirements and respond to legal requests

Your financial data security is our highest priority:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols

• Secure storage: Your data (including cheque information, photos, and financial data) is stored in secure, encrypted databases within UAE data centers

• Photo security: Cheque photos are stored securely with the same encryption standards as other financial data

• Access controls: Only authorized personnel with strict security clearance can access your data

• Regular audits: We conduct regular security audits and vulnerability assessments

• Bank-grade security: We implement financial-grade security measures to protect your cheque and financial information

• No data sharing: We never sell, rent, or share your personal or financial data with third parties for marketing purposes

ChequeMate offers cloud synchronization to keep your data safe and accessible:

• Automatic backup: Your cheque data, photos, and parties information are automatically backed up to secure cloud storage

• Cross-device access: Access your cheque information, photos, and parties from multiple devices when logged in

• Data recovery: Your data (including photos) can be restored if you lose access to your device

• Sync encryption: All synced data, including photos, is encrypted both in transit and at rest

• You control sync: You can enable or disable cloud sync in your app settings

ChequeMate may integrate with third-party services to enhance functionality:

• Payment processors: For in-app purchases or premium subscriptions (if applicable)

• Analytics services: To understand app usage and improve performance (anonymized data only)

• Notification services: To deliver push notifications and reminders

• Cloud storage providers: For secure data backup and synchronization

• All third-party providers are bound by strict confidentiality and data protection agreements

• We only share data necessary for service delivery and never for marketing purposes

You have full control over your data:

• Access your data: View all information we have about you through the app or by contacting us

• Update information: Correct or update your account information at any time

• Delete your data: Request deletion of your account and all associated data

• Export data: Request a copy of your data in a portable format

• Opt-out of notifications: Manage notification preferences in app settings

• Disable cloud sync: Turn off cloud synchronization if you prefer local-only storage

We retain your data for as long as necessary to:

• Provide ChequeMate services to you

• Comply with legal and regulatory requirements in the UAE

• Resolve disputes and enforce our agreements

• When you delete your account, we will delete or anonymize your data within 30 days, subject to legal retention requirements

ChequeMate is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us immediately at privacy@spryngr.com.

We may update this Privacy Policy to reflect changes in our practices or legal requirements:

• We will notify you of material changes through the app or via email

• The "Last Updated" date at the top of this policy will be revised

• Continued use of ChequeMate after changes constitutes acceptance of the updated policy

• We encourage you to review this policy periodically

If you have questions about this Privacy Policy or wish to exercise your privacy rights:

• Email: privacy@spryngr.com

• Subject line: "ChequeMate Privacy Inquiry"

• We will respond to your inquiry within 30 days

• For account deletion requests, please include your account email address